Charleston, W.Va., July 8, 2012 – Appalachian Power has restored electricity to more than 516,000 customers in just over a week. Approximately 57,000 customers remain without power as of early Sunday afternoon.
In West Virginia, 45,000 of the company’s half-million customers remain without electric service.
In Virginia, 12,000 of the company's half-million customers remain without electric service. Restoration in hardest hit areas of Roanoke, Lynchburg and Lovingston is taking the longest because of significant damage to Appalachian’s facilities. Restoration in these areas has been pushed to Monday.
“We have about 5,100 people working in the field and as crews finish up in certain areas they will shift to the places still needing help,” said Phil Wright, vice president of distribution operations. “We will not lessen the pace until everyone is back in service. This is an all-hands-on-deck effort.”
There are approximately 600 outages affecting 10 or fewer customers including hundreds of outages affecting only one home or business. Often in these situations, there are problems with people being able to receive power. For example, fuses or circuit breakers in the home could have tripped and halted power or tree limbs could have fallen on the line serving a home.
Customers who are still without power should call to re-report it to Appalachian Power’s 24-hour Customer Solutions Center at (WV) 1-800-982-4237; (VA) 1-800-956-4237 or (Tenn) 1-800-967-4237.
Most customers should be restored by:
Area Restoration Timeframe
Virginia
Lovingston (Nelson, Albermarle) Monday
Lynchburg (Bedford, Campbell, Amherst) Monday
Roanoke (Roanoke, Botetourt) Monday
Christiansburg (Montgomery Sunday
Gate City (Scott) Sunday
Glade Spring (Washington, Smyth) Sunday
Glen Lyn (Giles) Sunday
Grundy (Buchanan) Sunday
Pulaski (Pulaski) Sunday
Rocky Mt. (Franklin) Sunday
Woodlawn (Carroll, Grayson) Sunday
West Virginia
Beckley (Raleigh) Sunday
Bluefield (Mercer) Sunday
Charleston (Kanawha) Sunday
Glasgow (Kanawha) Sunday
Hamlin (Lincoln) Sunday
Hico (Fayette) Sunday
Huntington (Cabell) Sunday
Logan (Logan) Sunday
Madison (Boone) Sunday
Milton (Cabell) Sunday
Pineville (Wyoming) Sunday
Pt. Pleasant (Mason) Sunday
Ripley (Jackson) Sunday
Walgrove (Kanawha) Sunday
Wayne (Wayne) Sunday
Welch (McDowell) Sunday
Williamson (Mingo) Sunday
Tennessee
Kingsport (Hawkins, Sullivan) Sunday
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