Plan helps customers manage their electric bills through a more consistent monthly payment

GAHANNA, Ohio, April 27, 2015  – AEP Ohio, a unit of American Electric Power (NYSE: AEP), offers an Average Monthly Payment (AMP) Plan to help customers manage their electric bills through a more consistent monthly payment based on actual electricity used.

The free plan helps minimize seasonal bill spikes associated with summer cooling and winter heating by spreading out electric payments over the whole year. With the AMP Plan, monthly payments are based on a rolling 12-month average of the customer’s billed amount. Each month, the oldest bill is removed from the average and the current month’s bill is added. As a result, the payment amount will fluctuate slightly from month to month.

This is not an equal monthly payment plan like the Budget Plan. AMP customers do not have a settle-up month at year-end as they do with the Budget Plan. A reconciliation only occurs when the customer stops participating in the plan.

New AEP Ohio customers also can enroll. In this case, the initial monthly amount is based on the previous customer’s use and will self-adjust over the following months.

“The AMP Plan makes it easier for our customers to budget their money because they will know, within a few dollars, what they need to set aside for their electricity payment each month,” said Karen Sloneker, AEP Ohio director of Customer Services and Marketing. “It helps our customers avoid large electricity bills when their usage is high by spreading the cost over a rolling 12-month period.”

To enroll, call AEP Ohio’s 24-hour Customer Operations Center at 800-672-2231. Additional information is available at aepohio.com/levelpay.

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AEP Ohio provides electricity to nearly 1.5 million customers of major AEP subsidiary Ohio Power Company in Ohio. AEP Ohio is based in Gahanna, Ohio, and is a unit of American Electric Power. News and information about AEP Ohio can be found at aepohio.com.

American Electric Power is one of the largest electric utilities in the United States, delivering electricity to more than 5 million customers in 11 states. AEP ranks among the nation’s largest generators of electricity, owning nearly 38,000 megawatts of generating capacity in the U.S. AEP also owns the nation’s largest electricity transmission system, a more than 40,000-mile network that includes more 765-kilovolt extra-high voltage transmission lines than all other U.S. transmission systems combined. AEP’s transmission system directly or indirectly serves about 10 percent of the electricity demand in the Eastern Interconnection, the interconnected transmission system that covers 38 eastern and central U.S. states and eastern Canada, and approximately 11 percent of the electricity demand in ERCOT, the transmission system that covers much of Texas. AEP’s utility units operate as AEP Ohio, AEP Texas, Appalachian Power (in Virginia and West Virginia), AEP Appalachian Power (in Tennessee), Indiana Michigan Power, Kentucky Power, Public Service Company of Oklahoma, and Southwestern Electric Power Company (in Arkansas, Louisiana and east and north Texas). AEP’s headquarters are in Columbus, Ohio. News releases and other information about AEP can be found at aep.com.

MEDIA CONTACT:
AEP Ohio
1-866-641-1151
aephiomediarelations@aep.com