Thank you for your patience.
A prolonged weather event that began on Tuesday brought repeated rounds of heavy rain, strong winds and severe thunderstorms across eastern Kentucky. More than 19,000 customers were without power at the peak, and additional storms caused new outages throughout the week as crews worked to restore ... Read more
Your safety matters to us, and that includes safeguarding you from financial scams. We want you to know how to recognize and avoid frauds before they cause harm.
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All you need to know about Power Line Safety
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 800-572-1113.
System Maintenance Many online functions that require login will be unavailable from 1:00 AM - 7:00 AM ET on Sunday, 8/16.
If you have an urgent issue, please call our Customer Operations Center at 800-572-1113.