Thank you for your patience.
At least once every five years, our crews proactively trim and remove trees along our distribution power lines and equipment to help minimize future power outages and improve your electric service. When forestry work is planned in your community, we attempt to provide advance notice through in-person and door-to-door contact, or an informative door hanger, direct mailings, brief phone messages and/or email.
If your community is slated for maintenance, we'll start by inspecting trees near our distribution lines and equipment to look for any that could potentially cause an outage. During inspection, we consider several factors to determine if a tree needs to be removed or trimmed:
If a potential problem is identified, we'll mark the tree(s) for trimming or removal.
If a tree on your property is identified for trimming or removal, a Kentucky Power representative will knock on your door to discuss our plan. If you're unavailable, we'll leave a door hanger with details. You might encounter forestry experts who work for us, including Asplundh Tree Expert Company, Davey Resource Group, Nelson Tree Service Inc., ArborMetrics, and others.
When trimming, we aim for 5 years of growth clearance from our power lines and equipment. Clearing an area around poles, guy wires, as well as from underneath, beside, or above our lines to ensure 5 years of growth clearance helps ensure public safety, enables access for utility maintenance, and helps reduce service interruptions during severe weather. Our crews follow the American National Standards Institute and the International Society of Arboriculture trimming guidelines. We want to preserve the health of trees while also helping to keep your power on.
In some cases, we might need your help. If we identify trees outside of our right-of-way that could cause a future outage, we might discuss taking extra steps to trim or remove the threat.
We'll treat your property with care and respect when doing our work. During normal maintenance, crews clean up branches on maintained lawn areas during planned work, leaving wood and stumps behind. In non-maintained areas, wood and branches are left to decompose naturally. Cleanup crews may arrive a few days after our maintenance work is complete.
Read more about how this process differs during storm and outage restoration.
Please be sure we have your best contact information at KentuckyPower.com/Account so we can keep you informed about our plans.
Never attempt to trim or remove trees or branches near power lines. We use only trained and licensed professionals to clear trees away from our power lines. Serious injury or even death can occur.
If you have a non-emergency tree-related question, please call our Customer Solutions Center at 800.572.1113. Please report safety hazards immediately to 911.
Can't find the answer you're looking for? For more information, contact us at 800.572.1113 or KP_Forestry@aep.com.
If you have a tree problem you are unsure of, you can report the issue to us. Report Tree Problem.
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