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Our job is to deliver safe and reliable electric service to our 163,000 customers across eastern Kentucky.
We're continually working to keep your electricity costs as low as possible. We work hard to make our processes more efficient to reduce our operational costs and to provide new programs to improve our interactions with you.
Kentucky Power delivers electricity to your homes and businesses through our power lines and substations. You are paying Kentucky Power to deliver this service through various charges on your electric bill.
Your electric bill is made up of all the costs to provide service to you. The cost of fuel - coal and natural gas - and environmental controls on our plants are two of the biggest costs. The rest of your bill includes the cost of getting that power to you through transmission and distribution lines.
Energy use can increase during certain times of the year for many common reasons, like colder and warmer weather. With limited access to natural gas, many Kentucky Power customers heat and cool their homes with electricity, resulting in higher electric bills than those in areas where customers use both natural gas and electricity, and receive bills for both. You only pay for the electricity you use.
Check out the video below to better understand what impacts your bill the most and actions you can take to save energy and money.
The rates you pay are reviewed and approved by the Kentucky Public Service Commission. Kentucky Power provides Internet access to its state jurisdictional tariff documents for the convenience of its customers. Kentucky Power makes no warranty that a particular tariff/schedule chosen by a customer is available to or suitable for that customer. Customers are encouraged to contact Kentucky Power directly to ensure the applicability of a desired tariff/schedule for their service requirements.
Kentucky Power filed its 2022 Integrated Resource Plan (IRP) on March 20, 2023, with the Kentucky Public Service Commission (PSC) in Case No. 2023-00092. Kentucky electric utilities are required to file Integrated Resource Plans with the PSC every three years.
The IRP provides a utility-specific plan that balances customer electricity demand with the required generation resources at the lowest reasonable cost over a 15-year period. While the IRP seeks to match customer activity with resource needs, it is not a commitment to a certain resource. Rather, the IRP provides a framework for identifying cost-effective resource options while leaving final selection and approval to future PSC proceedings.
The goal of the IRP process is to develop a plan identifying the amount, timing, and type of resources required to supply capacity and energy as part of Kentucky Power's obligation to ensure a reliable and economical power supply to its customers. There are four main objectives guiding the preferred plan: customer affordability, rate stability, maintaining reliability and sustainability.
View the full report.
Following the last rate review in 2021, Kentucky Public Service Commission (PSC) issued an order setting new rates. At that time, the PSC accelerated distribution of the excess unprotected accumulated deferred income tax (ADIT) resulting from the federal 2017 Tax Cut and Jobs Act. This created a credit on customer bills helping to offset new rates that will end at the end of 2023.
Commercial and Industrial customers have also benefited from bill credits resulting from the return of accumulated tax balances. The bill credit structure helps ensure customers receive maximum benefit during months where electrical usage is highest. The order also reduced Kentucky Power's return on equity (ROE) to 9.3% for base rates. The return on equity does not guarantee Kentucky Power a profit but gives the company the opportunity to earn a fair return on its investment.
Kentucky Power customers are facing economic challenges in eastern Kentucky, mostly due to job losses in the coal and steel sectors. Loss of population and jobs has an impact on everyone. Over the past 10 years, the company has lost more than 10,000 of its customers - approximately six percent. During the same period, the company has seen its total annual weather-normalized sales fall from approximately 7.4 GWh to 5.7 GWh - a loss of 23 percent. Population in the company's service territory has decreased by approximately 33,000 individuals.
A significant portion of a utility's expenses are fixed costs that do not vary depending on the amount of electricity sold. Examples of fixed costs are lines, poles, transformers and buildings. When a regulated utility loses customers, fixed costs are spread over fewer remaining customers causing the price of electricity to increase.
Kentucky Power works diligently to manage budgets, staff and costs to help make electricity as affordable as possible.
Creating more jobs and bringing more people to (and back to) the region is Kentucky Power's chief economic development goal. In turn, more customers for the company produce reduced or stable rates for customers.
Utilities in Kentucky are highly regulated, and all requests for rate adjustments must be approved through the Kentucky Public Service Commission. Rate cases are comprehensive and transparent legal proceedings that go through a multi-step process, with multiple parties involved. Often, it takes several months to reach a resolution. As part of the ratemaking process, Kentucky Power employees and consultants submit written testimony, respond to hundreds of inquiries through discovery, and serve as witnesses during hearings. The Kentucky PSC typically holds public meetings to seek customer input, explain the facts of the case, and work with external representatives who intervene in the case. Ratemaking is a transparent process through which all of the company's expenses and revenues are subject to review.
Comprehensive documentation of the filing is available on the PSC's website at: https://psc.ky.gov, where the hearings will also be available through live streaming. The public is also welcome to attend hearings and submit public comments.
To support customers, Kentucky Power offers several ways to help customers lower their bills and use less energy. The most important thing customers having trouble paying their bill or other issues can do is contact us. We want to help. We are available anytime at 1-800-572-1113. We also are available during daytime hours on Facebook and Twitter. If a customer is struggling to pay his or her bill, Kentucky Power can offer extensions and payment plans to get customers through difficult times. Customers also can enroll in an Average Monthly Payment plan, which allows for a rolling 12-month average bill. This helps to limit spikes in bills during harsh winter months and hot summer months.
Pole Attachment Tariff Notice
Kentucky Power tariff
Kentucky customer bill of rights
Administrative regulations of the Kentucky Public Service Commission
Understanding My Bill
Please use the bill calculation spreadsheet to better understand the charges that make up your bill.
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