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  4. Report Tree Problem

Report Overgrown Trees that Threaten Power Lines

For your safety and the safety of your family, please do not attempt to cut back trees near our power lines. Instead, report the threat using our easy form below. Once we receive your report, we’ll inspect it and determine whether the regularly scheduled trim servicer for this location should be moved up. While we aim to eliminate threats to our community’s electricity, we are not authorized to trim trees strictly for the protection of private property.

We only trims trees that are growing too close to power lines that run pole to pole. We don’t trim trees that are threatening to interfere with the line that runs from our pole to your house.

We go neighborhood by neighborhood on a regular basis to prune or remove trees interfering with electric utility lines. We do not charge customers when performing this maintenance. But sometimes, additional services are necessary for the removal invasive species or for extraordinary clearance which are not covered by our normal trimming services.

We trim trees according to standards set forth by the Tree Care Industry Association and the International Society of Arboriculture.

While you are responsible for clearing trees that interfere the line that runs from your house to our pole, we can help keep you safe by disconnecting power while you work. Please contact us at least two working days in advance to schedule a line crew to come to your location to temporarily disconnect service.

Have a tree problem? Let’s start here.

First, let’s confirm the tree interference (in relation to the residence).

Kentucky Power does not trim trees that are threatening to interfere with your service drop (the line that runs from our pole to your house). You are responsible for trees close to your service drop. When you are ready to trim the tree, give us two days' notice and we'll safely disconnect the service drop for you.

Next, provide your contact information.

The best number to reach you during the outage.

What’s the best time to reach you? Select any that apply.

We'll also need your account information.

11-digit number at the top of your bill
Apt, suite, building, unit, etc.

Finally, tell us a little about your issue

What's the tree location (in relation to the residence)?

Select common hazards (optional).

SAFETY HAZARD CONDITIONS

A safety hazard is a condition that poses an immediate risk to the public, and can include:

  • Downed wires that may be sparking or near water
  • Trees that have fallen on power lines

Never go near or touch a power line.

Report A Safety Hazard

Letting us know about safety hazards helps prevent phone lines from becoming overloaded and helps us prioritize work.

Call our Customer Operations Center immediately at 800.572.1113 (available 24 hours).

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