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Earlier this year, Kentucky Power received approval from the Public Service Commission (PSC) to reinstate Demand Side Management (DSM) programs to help customers manage their energy consumption and reduce costs. The newly introduced programs, EnergyAdvantage at Home and EnergyAdvantage for Business, are now accepting applications.
Our connection to our communities in 20 counties on the eastern edge of the Bluegrass State runs deep. We strengthen our connection by volunteering, promoting economic development, supporting education, and funding supporting local projects that make a positive impact. Together, with you, we create brighter futures and boundless opportunities.
Caring for Our Community
Growing Our Community
Power Projects and Plans
Energy Education
We made a ‘Week of Service’ into a month of service this summer. Our employees volunteered across our service area in July with organizations making a difference across eastern Kentucky. From packing food boxes and preparing a recovery center to improving emergency shelter facilities, team members contributed their time and talents where they could make an impact.
Our team is meeting with community leaders across eastern Kentucky to discuss the important role utilities play in supporting economic growth and regional development. These discussions help build a greater understanding of how Kentucky Power supports growth while protecting customers.
Kentucky Power offers multiple ways to help customers manage higher summer electric bills and avoid disconnection. Disconnects are a last resort, with notices and reminder calls sent in advance of any cutoff. Available options include payment arrangements, payment extensions, budget billing through the Average Monthly Payment plan, referrals to community assistance resources, and energy audits and efficiency programs to help reduce future usage. Customers needing help can call 1-800-572-1113 or contact support through Facebook.
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