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Understanding Your Bill

We designed our bill, with the help of customers, to be easy to read and understand.

The Basics

Important information comes first. Find out how much you owe, when your bill is due, and see your account number right at the top of the page.

Current Charges

Here's where you find at a glance how much you owe, when your bill is due, the energy you used, account information and payment options.

This chart breaks down your charges from your current billing cycle into easy-to-understand categories.

Electric Service

Charges for the cost of producing your electricity and delivering it to your home or business.


Fuel costs used to make electricity.

Taxes and Fees

Pass-through charges from local government agencies (often used to benefit schools, cities and county services such as 911).

Demand Side Management

This charge supports energy efficiency programs.

Environmental Surcharge

This charge funds projects to meet environmental regulations.


The amount of electricity you used in kilowatt hours.

Usage History Chart

Review up to your past 13-months history to see trends in your energy usage and to gauge which months you potentially spend more.

Payment Options

Here is where you find your payment options to either pay online, by mail or by phone.

PO Box 371496
Pittsburgh, PA 15250-7496
1-800-611-0964 ($1.85 fee)

Payment Stubs

Send this part back to us if you choose to send your payment via mail.

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