Thank you for your patience.
Access the technology, data and expertise you need to calculate your organization’s carbon footprint and achieve your sustainability goals.
Focus on renewable sources of energy. Shrink the carbon footprint. Reduce costs. Sound familiar? Your business, institutional or governmental agency no doubt has set these sustainability goals. You likely also want to avoid operational disruptions. AEP can help build resiliency into your power supply through universal-scale solar and wind projects. We also have the data, technology and renewable energy sources to help your operation accomplish its sustainability goals.
Like you, we intend to reduce carbon dioxide emissions. Our goal: achieve an 80 percent reduction by 2050. We’re making progress by investing $2.3 billion in solar and wind power. In the process, our team has learned a lot about existing and emerging technologies and alternative energy markets across the United States. We will share this expertise to help you access renewable energy supplies you might not know about. With our experience and reach, we can help you spend less on power.
Optimize energy efficiency throughout your organization’s facilities and processes by utilizing our expertise and resources. As your partner, we will do whatever we can to help you.
Stay on top of market trends in solar, wind, combined heat and power, energy storage, fuel cells and waste heat recovery. Our strategic advisory services can help you better manage your energy consumption and costs.
Utilize large-scale solar and wind projects that we can tailor to your location and renewable energy.
Purchase fixed monthly blocks (100 kWh) from us (where available) to support the development of electricity generated by renewable resources.
Document power purchased from renewable sources, use of carbon-based energy and carbon emissions with Green Energy certificates and other information you need to meet clean energy standards.
KentuckyPower.com and the Kentucky Power customer mobile app (com.aep.customerapp.kentuckypower).
Other AEP websites and apps may be governed by their own privacy policies, appropriate to the uses and needs of each.
Throughout the site or app, we may provide links to resources and sites that are not part of KentuckyPower.com or the Kentucky Power customer mobile app.
Passively collected information
Personally identifiable information
The information you provide to us will be used to respond to requests you may make for services. Some or all of this information may be added to your permanent account record and may be used for research purposes.
In addition, we may use elements of this information in the following situations:
Also, Kentucky Power reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law.
Kentucky Power takes reasonable steps to protect your personally identifiable information as it is transferred to us, through the use of Web technologies such as the Secure Sockets Layer and others. However, no Internet transmission of information is ever completely secure or error-free. In particular, e-mail sent to or from Kentucky Power may not be secure.
If you would like to update your personally identifiable information or if you have questions
you provide any personally identifiable information through this site. Use of our web site after
This policy was last revised on December 13, 2017.
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 800.572.1113.
Please login to manage your account.