ASHLAND, Ky., — Kentucky Power has named its vice president of external affairs and customer service. Amy Elliott took on the role effective Friday, June 30.
As vice president, Elliott will oversee the economic development, communications, customer service and external affairs teams for the company. She is replacing Cindy Wiseman who worked the last five years in that role. Wiseman was named president and COO of the company in April.
“Amy is a strong leader who is truly enthusiastic about customer care, which is the overarching responsibility in this important role,” said Wiseman, “Her well-rounded expertise, plus her ability to build solid relationships, will be invaluable as she oversees our efforts in external affairs, customer service, corporate communications and economic development.”
Elliott began working for the company in 2008 in the regulatory compliance and rates business unit. Her most recent position was external affairs manager and lobbyist in which she spent the last five years. Prior to joining American Electric Power, Elliott worked as an insurance consultant and for the Tennessee Department of Commerce and Insurance.
“It’s a great privilege to take on the role of vice president over these important departments,” said Elliott. “I’m excited about the team I get to work with and look forward to many significant successes to come for both our employees and the customers we serve.”
Elliott holds a B.A. in Economics from Transylvania University; an M.B.A. from the University of Massachusetts at Amherst; and has completed the Economic Development certification through the Economic Development Institute at the University of Oklahoma.
Kentucky Power provides service to about 163,000 customers in 20 eastern Kentucky counties. It is an operating company of American Electric Power (NYSE: AEP), based in Columbus, Ohio, is powering a cleaner, brighter energy future for its customers and communities. AEP’s approximately 17,000 employees operate and maintain the nation’s largest electricity transmission system and more than 225,000 miles of distribution lines to safely deliver reliable and affordable power to 5.6 million regulated customers in 11 states. AEP also is one of the nation’s largest electricity producers with approximately 30,000 megawatts of diverse generating capacity, including more than 7,000 megawatts of renewable energy. The company’s plans include growing its renewable generation portfolio to approximately 50% of total capacity by 2032. AEP is on track to reach an 80% reduction in carbon dioxide emissions from 2005 levels by 2030 and has committed to achieving net zero by 2045. AEP is recognized consistently for its focus on sustainability, community engagement, and diversity, equity and inclusion. AEP’s family of companies includes utilities AEP Ohio, AEP Texas, Appalachian Power (in Virginia and West Virginia), AEP Appalachian Power (in Tennessee), Indiana Michigan Power, Kentucky Power, Public Service Company of Oklahoma, and Southwestern Electric Power Company (in Arkansas, Louisiana, east Texas and the Texas Panhandle). AEP also owns AEP Energy, which provides innovative competitive energy solutions nationwide. For more information, visit aep.com.